fb-pixel Inbound Sales Clerk $22ph - $26ph + Super (4 month assignment) with ref. BBBH3615_1507244832 - Reo Group




Inbound Sales Clerk $22ph - $26ph + Super (4 month assignment)

Job Title: Inbound Sales Clerk $22ph - $26ph + Super (4 month assignment)
Contract Type: Temporary
Location: Blacktown, New South Wales
Salary: AU$22.00 - AU$26.00 per hour + Super
Reference: BBBH3615_1507244832
Contact Name: Clare Williams
Contact Email: clare.williams@reogroup.com.au
Job Published: October 06, 2017 10:07

Job Description

Location: Blacktown
Salary: $22ph - $26ph + Super
Role Benefit: Join this global giant during a period of growth and receive world-class training. Kick start your career!

Role Overview
Reporting to the Customer Service Team Leader, the ultimate goal of this Inbound Sales Clerk will be to achieve complete customer satisfaction in a high-volume call environment. Your role is to ensure that customers are provided with a timely and adequate response to their queries and complaints. To succeed in this role, you will need to hit your KPI's and be a reliable team member. You will have the confidence and ability to deal with all levels across the business as you will be working closely with Buying Directors, Store Managers, Suppliers and external Customers.

The Job

  • Handling customer complaints and resolving queries
  • Fostering positive relationships with customers
  • Liaising with the manufacturing and dispatch team
  • Ensuring KPI's are reached consistently by taking 80-100 calls per day
  • Organising and scheduling key actions for the transportation of goods
  • Communicating with customers in relation to processing orders
  • Handling customer complaints and resolving queries

Candidate Profile
You have or are currently working in a similar role within a Call Centre environment. You also have exceptional conflict resolution skills. You use your initiative to continually seek answers and follow up with key stakeholders regarding information required to manage customer queries and complaints. You are at all times professional and maintain a polite phone manner and have the confidence to liaise with all levels across the business.

This global FMCG company continues to grow in this very competitive market. Located in the West of Sydney, they are currently seeking an Inbound Sales Clerk to provide friendly and professional responses to enquiries from their customers and the general public. This company has a global presence and continues to amaze its customers and employees with it's first class quality products at affordable prices. They have a strong culture of supporting their employees and provide the opportunity for ongoing training and development.

If this sounds like you, please send your resume by clicking the "apply" link below addressing Clare Williams quoting reference number CWAP3615 in the subject line. Please allow for 3 - 5 working days for us to process all the applications. All applicants will receive feedback from us, either via email or a telephone call.