Location: North Ryde
Salary package: $65k + Super
Role highlight: Join this leading market organisation; fast paced team environment to develop your skills and personal brand; growth opportunities.
This Credit Officer will be assisting the Credit Team in terms of the department's compliance with specific organisational policies. You will have the responsibility for the daily administration of existing customer accounts as well as the development of new accounts through analysing credit applications. As a Credit Officer, you will be responsible for ensuring the maintenance of the customer enquiries and creating effective resolutions. You will also provide verbal and written advice to customers and staff on accounts receivable issues. This role is primarily focused on customer service delivery, which will suit a motivated, collaborative and experienced Credit Officer. Your ability to work under pressure in difficult situations and excellent communication skills will demonstrate your dedication in maintaining key stakeholders. The key success factor is your ability to effectively communicate, handle difficult situations and collaborate within a team.
In this role, you will be responsible for all debtor management, reporting to Finance Manager as well as an array of accounts receivable duties. As a successful candidate, you will be responsible for the following tasks and duties:
- Liaise with internal stakeholders to identify resolutions for overdue accounts
- Critically analyse and reconcile customer accounts in a timely manner
- Manage cash receipts and credit reports and notify customers in accordance with company guidelines and policies
- Answer inquiries from customers and stakeholders efficiently
- Align company standards and policies in managing credit reports.
- Follow up promptly on accounts receivable inquiries from internal stakeholders
- Handling large ledgers, rebates as well as claims
- Develop Accounts Receivable reports on portfolio
- Cash application and receipting
- Ensure payments are paid in a timely manner
- Ad-hoc duties as required
As a Credit Officer, you will directly report to the Credit Manager and is responsible for month end duties. Your ability to communicate with customers and internal stakeholders is one of your key strengths. Your daily duties will entail analysing key accounts and ensure collections are managed efficiently. You will have a demonstrated ability and proficiency in managing large volumes of customer queries over the phone. Previous experience in administration and accounts receivable roles is desirable. You will have excellent communication and good problem solving skills to work towards deadlines. The Credit Officer must have strong computer skills, specifically with the use of Microsoft (PC based) software and database systems. The successful candidate will also possess influencing skills who will thrive in a fast paced and collaborative environment, and has an attention to detail. Exposure to ERP systems is highly regarded.
The Company, Culture & Benefits
Join this leading stock and dairy feed market organisation across Australia and New Zealand. This company withholds a strong market position and is passionate about producing a history of quality and customer service. This company values a candidate that thirsts for a challenge and adding value towards long term business success. The company is seeking an individual with a drive and passion to contribute in delivering high quality products. This role will see you working in a supportive and collaborative environment in order to achieve targets.
If this sounds like you, please send your resume by clicking the "apply" link below addressing "Bhrizel Del Rosario", quoting reference number # in the subject line. Please allow for 3 - 5 working days for us to process all the applications. All applicants will receive feedback from us, either via email or a telephone call.