Location: North Ryde
Salary: $60-65k+ Super
Benefits: Join this innovative, global organisation during an exciting period of growth and expansion.
Reporting directly to the Credit Manager, this Collections Officer will be responsible for ensuring that clients adhere to their agreed payment terms. Your day-to-day responsibilities will include responding to invoice enquiries and ensuring that your debtor's ledger is accurately maintained. You will ensure all payments are correct and will take ownership of reconciling these accounts.
This role will be fast paced so will suit an energetic, experienced and highly motivated Collections Officer. Your friendly phone manner and passion for the job at hand will show through your dedication and persistence in receiving payments. You will be responsible for issuing reminder notices to your corporate clientele whilst building and maintaining great rapport.
- Reviewing the sales ledger/aged debtors list for overdue accounts
- Responding to invoice enquiries
- Chasing debts from customers
- Answering customer queries regarding disputed invoices and arranging the issuance of credit notes if necessary.
- Management of customer relationships
- Attending to high volumes of calls in a KPI driven environment
As a collections officer you will preferable come from a call centre back ground and be ready to pick up the phone without hesitation.
You will have a demonstrated ability and desire to manage collections in a high call volume KPI driven environment. Previous experience in collecting from both large corporate and small consumer accounts would be advantageous. You will have excellent communication skills and an ability to communicate in a professional manner, with demonstrated negotiation skills and possess a high degree of initiative.
The successful candidate will also be an outcome focused individual who works well in a fast paced and autonomous collection environment, and has a desire to learn.
This organisation is an international market leader in its field and has a strong strategy for growth. In recent years, the employee based has double and they have expanded into emerging markets. Due to this growth, a need has arisen for an experienced and energetic Collections Officer to join their supportive team.
If this sounds like you, please send your resume by clicking the "apply" link below addressing Nicolas Gonzalez quoting reference number NGCO3684P in the subject line. Please allow for 3 - 5 working days for us to process all the applications. All applicants will receive feedback from us, either via email or a telephone call.